Privacy Policy

Effective date: July 11, 2026 · Last updated: July 25, 2026

This Privacy Policy explains how the mobile game Casino Floor Live! (the "App") handles information. The App is developed and operated by Chetian Holdings LLC ("we," "us," or "our"), a limited liability company. By using the App you agree to this policy.

1. Information the App uses

We designed the App to collect as little as possible. Here is everything it touches:

Game Center identity (from Apple)

Your player name comes from Apple's Game Center — the App does not ask you to create a username or password. When you sign in, Apple provides the App with your Game Center display name and a player identifier. Your display name is shown to the other players in your room so people can see who they're playing with. We do not store your Game Center name or identifier on our servers; they exist only on your device and are relayed to the other players in your current room while you play. Your use of Game Center is also governed by Apple's Privacy Policy. Game Center is optional — if you don't sign in, you can still play the App solo, but online invites and multiplayer features will be unavailable.

Multiplayer gameplay data

When you play online, the App sends gameplay messages — such as your player name and color, your seat and table, bets, and game actions — to the other players in your room. This traffic passes through a relay server we operate so that everyone in the room stays in sync. The relay simply forwards messages between the players who are connected at that moment; it treats each message as opaque data, does not maintain user accounts, profiles, or a database of players, and is not designed to store your gameplay or read its contents after it is delivered.

In-game chat

Multiplayer rooms include a real-time text chat so you can talk with the other players at your table. Chat works the same way as other gameplay messages: the text you type is passed through our relay to the other players in your room and is not stored on our servers or kept as chat history after delivery. To keep chat civil:

• Profanity filter. A built-in word filter masks common profanity and slurs. Filtering happens on your device — both when you send a message (so an offensive word never leaves your device unmasked) and again when a message is displayed to you.
• Mute and block. You can mute or block any player so you no longer see their messages. Your mute/block list is stored locally on your device and is not sent to us.
• Reporting. You can report a message from within the App. Reports are sent to us by email (through your device's mail app) and include the reported player's name and identifier and the message text, so we can review it and remove offenders. We use reports only for safety and moderation.
• House rules. Before chatting for the first time, you agree to keep it respectful — no harassment, hate speech, or abuse.

Purchases

The App offers a single optional in-app purchase (VIP). Purchases are processed entirely by Apple's App Store / StoreKit. We do not receive or store your name, credit-card number, or other payment details — Apple handles all of that. The App only receives a confirmation from Apple that the purchase is valid so it can unlock your VIP perks.

Information stored on your device

Your game progress, settings, chat preferences (including your mute/block list), and a cached record of whether you own VIP are stored locally on your device (using standard iOS storage). This information stays on your device and is not transmitted to us. Deleting the App removes it.

Where your information lives — at a glance

• Your player name & ID — come from Apple Game Center; held on your device and shown to players in your room. Not stored on our servers.
• Your moves & chat messages — forwarded in real time by our relay to the other players in your room. Not stored on our servers and not kept as history.
• Game progress, settings & mute/block list — stored only on your device.
• Purchases — handled by Apple; we never see your payment details.
• Player reports you send — reach us by email and are used only for safety and moderation.

2. What we do NOT collect

• No advertising identifiers (IDFA) and no ad networks.
• No analytics, telemetry, or crash-tracking SDKs.
• No third-party or social-media SDKs of any kind.
• No email address, phone number, contacts, calendar, or address book.
• No precise or coarse location.
• No access to your photos, camera, or microphone.
• No cross-app or cross-site tracking, and no data brokers.

3. How information is used

The limited information described above is used only to:

• Let you play with friends and show player names at the table.
• Keep everyone in a multiplayer room synchronized in real time, including chat.
• Keep chat civil (on-device profanity filtering, and reviewing player reports for safety).
• Deliver and restore your VIP in-app purchase.
• Save your progress and preferences on your device.

We do not use your information for advertising, profiling, or automated decision-making, and we never sell it.

4. Sharing

We do not sell, rent, or trade your information. Information is shared only in these narrow ways:

• With other players in your room (your display name, chosen color, in-game actions, and chat messages), which is the whole point of multiplayer.
• With Apple, through Game Center and the App Store, to provide sign-in and purchases under Apple's own terms and privacy policy.
• When required by law, if we must respond to a valid legal request.

5. Data retention

On-device data remains until you delete it or uninstall the App. Multiplayer messages are relayed in real time and are not intended to be retained after your session; the relay may keep transient, non-identifying operational logs for a short period to keep the service running and secure. Purchase records are held by Apple under Apple's policies.

6. Security

Multiplayer connections to our relay server use encrypted transport (TLS/WSS). No method of transmission or storage is 100% secure, but because the App collects so little and stores your progress locally, there is very little personal information at risk. Please keep your device and iOS up to date.

7. Children's privacy

Casino Floor Live! depicts simulated casino gambling with virtual currency and is intended for adults (rated 18+). It is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided information through the App, please contact us and we will address it.

8. Your rights

Because we do not maintain accounts or a user database, most of your data lives on your device and is under your control — you can clear it at any time by deleting the App. Depending on where you live (for example, under the GDPR or California privacy laws), you may have rights to access, correct, or delete personal information. To make a request or ask a question, contact us using the details below and we'll do our best to help.

9. International users

The App is operated from the United States. If you use the App from outside the U.S., any limited information involved may be processed in the U.S. By using the App, you consent to that processing.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above and post the new version at this URL. Material changes will be reflected here; your continued use of the App after an update means you accept the revised policy.

11. Contact us

Questions about privacy? Reach us at contact@chetianholdings.com.

This policy applies only to Casino Floor Live! and not to any third-party services (such as Apple Game Center or the App Store) that have their own privacy policies.